Returns

I truly hope that you are very happy with your jewellery or accessories when they arrive. Each piece is individually hand made to order, so I take the upmost care with every piece that I create for you.

If you are unhappy with your jewellery or accessories for any reason then please get in touch with me within 14 days of receiving it to discuss your concerns. Due to the nature of bespoke designs I cannot accept returns on these items. I may be able to exchange or replace an item under some circumstances; my aim is for you to be as happy with your jewellery as I am.

I will always accept returns when an item is faulty and will aim to fix it or replace it for you as appropriate to the individual circumstances.

Please contact me at info@designedtosparkle.co.uk to discuss details about the return of an item or if you have any questions at all.